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Showing posts with the label Fast Food

The Customer’s Survival Guide to McDonald’s

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As you might have learned in my previous blog , I work at McDonald’s. I have work at the McDonald’s in Ada, Ohio for nearly three years. In my time working there, I have seen a lot and therefore, I have learned a lot. My McDonald’s, as well as many other fast-food restaurants, has had many customer complaints. Some customers have even gone as far to yell at me with foul language. Through my experience, I found there is a main cause for why these issues occur and many simple solutions. Overall, there are some aspects to fast food which customers are unaware of which can affect the service given to them. Therefore, I wish to shed light on some causes of common issues and provide simple solutions to aid them. Issue 1: The service is too slow. Possible Causes: ·        The restaurant may be busy or short staffed . It is difficult to perform fast service when there are not enough people working at the given time. This can cause the team to fall behi...

Welcome to McDonald's! What can I make for you?

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Shortly after my junior year of high school, my car broke down. Travis the Dodge Stratus, or sexy Travis the Stratus, had a cracked radiator and many other repairs which where not worth paying the price to fix. Therefore, I had to get a new car but to do so, I had to get a job. As much as I despised the idea of working at a fast-food restaurant, I knew it was my only option. In order to avoid McDonald’s, I applied to Taco Bell. I had an interview with the manager, but I heard nothing afterwards. Maybe it was because I wrote the hours I wanted to work instead of the hours a could work. I knew I couldn’t wait too long, so I applied to McDonald’s. To my surprise, I had an interview and was hired in the same day I applied. That was almost three years ago and to this day, I still work at McDonald’s. Yes, I still work at McDonald’s along with my three other jobs. Currently, I work one day a week. In all honesty, the main reason I continue to work at McDonald’s is because of how much it...